Resident & Housing Resource Hub

Help When You Need It, In One Place

We rent well-maintained homes in Jackson, MI with clear policies, respectful service, and reliable maintenance. This hub gathers the contacts and links our residents reach for most, from setting up utilities to understanding your housing rights. Equal Housing Opportunity.

Resident Essentials

The accounts and services you set up around move-in, plus the local and state offices that support Jackson renters. Links open the official source so you always work from the real thing.

Utilities: Gas & Electric

Most of our homes have the tenant set up gas and electric in their own name before move-in. Start service with Consumers Energy.

Start Service

Utilities: Water & Sewer

On most of our homes the owner covers water. Where a home requires tenant-paid water, you set it up through the City of Jackson Water Department.

City Water Department

City of Jackson Services

Trash and recycling, public works, road and sidewalk requests, and other city services for Jackson residents.

Public Works

Housing Rights & Fair Housing

Every applicant is screened with consistent, objective criteria under the Fair Housing Act. Read our commitment and your protections.

Our Fair Housing Policy

Rental & Housing Assistance

Income-based rental help, the Housing Choice Voucher program, and related support from the Michigan State Housing Development Authority.

MSHDA Housing Help

Free Legal & Benefits Help

Plain-language guidance on leases, deposits, and tenant rights from Michigan Legal Help, plus food and benefit programs through Michigan Health & Human Services.

Michigan Legal Help MDHHS Benefits

Maintenance Transparency

You should always know what to expect when something needs fixing. Here is exactly how we handle repair requests, and what falls to us versus to you.

Step 1

Report the issue

Send maintenance requests by email or phone with a short description and a photo when you can. We confirm we received it and tell you the next step.

Email Maintenance Call 517-435-6196

Step 2

Our response times

We respond to urgent issues within 24 hours and routine repairs within 72 hours. Urgent means anything affecting safety, heat, water, or security. We keep you informed until the matter is resolved.

Step 3

Who handles what

We take care of the building systems and structural repairs that are the owner's responsibility. You handle everyday upkeep such as replacing light bulbs and smoke-detector batteries, and you keep the home clean and undamaged.

Emergencies

If it can't wait

For a fire, gas leak, or any threat to life or safety, call 911 first. For an electric or natural-gas emergency, contact Consumers Energy. Then let us know so we can act on our end.

Consumers Energy Emergencies

Lotus Dragon News

Updates on availability, policy changes, and resources for Jackson renters will land here. We are just getting started, so the surest way to hear first is to join the waitlist. We will only ever email you about availability and news that affects residents.

Join the Waitlist

Current Availability

Be First To Hear When a Home Opens

Every Lotus Dragon Capital home in Jackson is occupied right now, and homes do open up. Join the waitlist and you will be the first to know when one becomes available or when showings open for our next home.

Join the Waitlist